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responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
1. Have they selected at least one of the Attention Indicator options in Mail Preferences
2. Have them create a local replica of their mail. Do the icons appear in local file?
3. What Domino release is their Mail server running?
Feedback response number DBRO858EVA created by ~Lex Chujipychekettu on 05/07/2010